Customer Support

Customer Support

WinGD customer support

Find out who to contact in the event of an issue with your engine, as well as information on warranty service and WinGD’s 24X7 hotline subscription service.

Service Partners

WinGD Global Service

For engine maintenance support and service, Wärtsilä 2-Stroke Services is WinGD’s authorized global service partner.

Find out more here

WinGD Warranty & Operations Support

The primary contact for warranty issues during the first year of engine operation are the delivering yard and engine manufacturer.

For customer-direct assistance by WinGD, claims can be forwarded to: warranty@wingd.com